Support

xferworxservices

Support Services

Unwavering Support with Mission-Critical Success

At XFERWORX, we know that reliable support is key to seamless operations. That’s why we offer comprehensive support services tailored to your specific needs, whether it’s setting up a new Microsoft 365 tenant or managing your SharePoint Server Farm. As a Microsoft Partner, we ensure your systems are always performing at their peak, so you can focus on what truly matters. Access our Support Portal anytime to submit tickets and check the status of current and past issues. Visit Support.XFERWORX.com for more information.

Who We Are

Your Strategic Support Partner

XFERWORX is more than a service provider; we’re your strategic partner in maintaining the smooth operation of your IT infrastructure. With years of experience and a commitment to excellence, we offer support services that are both robust and reliable. Whether you need immediate help or ongoing support, our team is ready to deliver solutions with the precision you expect from a company rooted in military discipline. Our Mission: To provide exceptional support that empowers your organization to operate at peak performance, leveraging our expertise and dedication to excellence.

Comprehensive Support for All Your Needs

What Sets Us Apart

At XFERWORX, we offer support for all the services we provide. Whether you’re setting up a new Microsoft 365 tenant, managing a SharePoint Server Farm, or fine-tuning your automation processes, we’ve got you covered. Our flexible support plans allow you to use your hours for everything from break fixes and server updates to training sessions and PowerShell script assistance.

service_grid_1.svg

Vendor Support Management

We simplify managing vendor support, from escalating issues directly to Microsoft to ensuring smooth third-party integrations.

service_3_3

Right-Sized Solutions

Our support plans are tailored to fit your needs, offering flexibility for mini-projects and larger projects with dedicated contracts.

service_2_2.svg

Streamlined Ticketing System

Our system ensures every request is acknowledged and tracked in real-time through our Support Portal.

TESTIMONIALS
Testimonials

Client Success Stories

Real Results from Real Clients

Reliable Support That Makes a Difference

“XFERWORX did some awesome work last Tuesday night and was able to get our SharePoint back to a healthy state. I am very appreciative of their work and their dedication to meeting our schedule.”
George Webb
Application Systems Administrator II at Service Federal Credit Union
“Rick’s knowledge, troubleshooting, and character are second to none. Our portal was down on the first day of class for our students. A quick call to his team, and they were all in. They dove in with our team, provided tremendous troubleshooting guidance, and helped us zero in on the problem. I would recommend bringing XFERWORX in again without question.””
Joseph Busch
Manager of Enterprise Portals and Learning Systems at Embry-Riddle Aeronautical University

Flexible Support Plans Tailored to You

Support When You Need It, How You Need It

Our support plans offer the flexibility you need. Use your support hours for break fixes, consultations, server updates, or training sessions. With XFERWORX, you gain peace of mind knowing your IT environment is in capable hands.

Key Features of Our Support Plans:

  • Break Fixes and Troubleshooting
  • Consultation and Strategy Sessions
  • Server Updates and Maintenance
  • Training for Your Team
  • PowerShell Script Assistance
CONTACT
xferworxxFERwORX

contact us

Your Path to Seamless Operations
Ready to Secure Your IT Environment with Military Precision?

Contact us today to discuss how XFERWORX can provide the support services you need to keep your systems running smoothly. Whether it’s day-to-day management or resolving complex issues, our team is here to ensure your IT infrastructure is always mission-ready.

xferworx.com